Since we started using Resos, we have found the flexibility of the product and customer support incredible. It's very user friendly and easy to manage in-house which is a huge plus!
Guest profiles
Every guest, every detail, in one place
Each booking in Resos builds a guest profile automatically. Contact details, dining preferences, allergies, past visits, feedback, and tags all live on one card. Your team walks into service with context on every name in the book, so the regular feels recognized and the first-time guest gets the small touches that bring them back.
How it works
Service that feels personal, automatically
One source
Name, contacts, allergies, and tags in one card
Every guest detail lives on a single profile that updates automatically with every booking. Phone, email, party-size patterns, allergies, dietary notes, and custom tags are all there at a glance. The host stand opens the profile when the guest walks in and knows the context before the conversation starts.
Visit history
Every past booking on one timeline
Past visits, cancellations, no-shows, and feedback all sit on the profile in chronological order. The team can see how often the guest comes in, which servers looked after them, and what they said about previous visits. Patterns surface naturally and conversations get sharper because of it.
Insight
See who your real regulars are
Profiles roll up into reports that show your most frequent guests, biggest parties, top spenders, and most enthusiastic reviewers. Use the segments to plan a tasting menu invite, a thank-you email, or a quiet upgrade on a special occasion. The data turns into actions the team can actually run.
Loyalty
Turn one-off diners into regulars
Notes about a favorite dish, an anniversary, or a dietary preference carry over to the next booking automatically. The next visit feels like the team remembered, because they did. Small touches done consistently are what turn a first-time guest into someone who books their birthday with you every year.
How to get started
Start taking online bookings today
Step 1
Sign up for free
Create your account in seconds. No credit card required.
Step 2
Set up your restaurant
Add your opening hours, areas, and floor plan using our easy drag-and-drop editor.
Step 3
Take your first booking
Add your booking link to your website and social media. No coding required.
Get a holistic view of your guests with guest profiles built for busy restaurant teams. Each profile collects essential information such as dining preferences, allergies, past visits, and feedback, so the team can offer service that’s tailored to the guest in front of them.
All your guest details in one place
Everything your team needs to recognize a guest is in one place - name, email, phone, and tags - so no one arrives as a stranger. Track interactions and preferences from a single view and make every visit feel personal.
Detailed insights and analytics
Gain insight into guest behavior and preferences. Spot what’s driving repeat visits, tailor service around it, and use the data to shape promotions and engagement.
A clean guest data list
Use guest profiles to deliver personalized experiences: remember a favorite dish, note an anniversary, accommodate a dietary preference. Every detail becomes context the next time the same guest books.
Use guest profiles to increase loyalty
Work from guest profiles to track preferences, surface relevant context at booking time, and turn one-off diners into regulars.
Made for service
Built for businesses just like yours
For Restaurants 
For Cafés 
For Bars 
For Pubs Trusted by the best
Read more success stories Join 3,000+ Restaurants, Cafés, Bars and Pubs
We have been using Resos as the booking platform for our cheese & wine bar in Helsinki, Finland, for over six months, and we are really impressed by it!
Once set up properly, Resos will run the whole booking seamlessly. Been trying many softwares and none has reached the level of customization and speed as Resos. And great support too!
The floor view is working very nicely, you can see everything at the same time. Also, it was a very huge upgrade for us, that the guests can easily cancel their booking – it saved us from a lot of no-shows.
Easy integration into our website and Google page.
Resos makes reservations so much easier. It's straightforward, flexible, and perfect for small businesses like ours. We're so happy with it!
What sets Resos.com apart is not just its ease of use, but also the proactive approach of the Resos team. They continuously work hard to introduce new features and add value to their product.
Simplicity when booking for the customer and easily accessible through our website, Facebook and Google.
When we started our search for a booking system, Resos was the obvious choice. Not only is it affordable for us as a small business, but also offers so many features that make our jobs easier.
Being able to make a reservation without too much hassle goes a long way! Resos keeps the process intuitive and simple.
Industry leading support
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