Since we started using Resos, we have found the flexibility of the product and customer support incredible. It's very user friendly and easy to manage in-house which is a huge plus!
Privacy and GDPR
A booking system built on privacy
Resos was designed with GDPR at its core, not bolted on after the fact. Guest data is stored on an encrypted platform, every connection runs over SSL, and you can delete a guest from inside the app in seconds. When a "right to be forgotten" request comes in, we help you handle it the right way. Your work stays uninterrupted while your guests' privacy stays protected.
How it works
Privacy that runs in the background
Encrypted storage
Guest data on an encrypted platform
Every guest profile, booking, and piece of feedback lives on an encrypted platform with strict access controls. Physical and digital safeguards are layered together so the data stays protected at rest and in transit. Your team works with the same tools they always do while the security work happens out of sight.
SSL by default
Every connection encrypted end to end
All Resos systems run on SSL, so the data moving between your team, your guests, and our servers is encrypted in transit. Booking pages, the dashboard, and integrations all run on secure connections by default. Nothing extra to configure, nothing your hosts or guests need to think about.
Right to be forgotten
Delete a guest in a few clicks
Open a guest profile, hit delete, and the record is gone from your app. For a full GDPR "right to be forgotten" request that needs to reach audit logs and backups, send us the request and we handle the permanent removal the correct way. Your guests' rights are respected without your team needing to write a process from scratch.
Data portability
Your data, exportable on demand
Resos is built so your guest and booking data can move in and out of the system without friction. Export everything to CSV whenever you need to, hand a guest their own record on request, or migrate at any time. We believe you and your guests should own the data, and the platform is designed to honor that.
How to get started
Start taking online bookings today
Step 1
Sign up for free
Create your account in seconds. No credit card required.
Step 2
Set up your restaurant
Add your opening hours, areas, and floor plan using our easy drag-and-drop editor.
Step 3
Take your first booking
Add your booking link to your website and social media. No coding required.
Resos has invested heavily in making sure that we offer a GDPR-compliant restaurant booking system. By using Resos you can do your work, while feeling safe about the privacy of your restaurant guests. Above all, we value privacy for your restaurant and your guests very highly. That is why we want to help you to make sure you live up to the EU regulation for GDPR.
GDPR stands for General Data Protection Regulation. The aim of the regulation is to protect EU citizens from breaches in privacy and data. This is due to the increased influence of data in our ever-growing data-driven world. This has therefore been ensured by strengthening the conditions of consent from users - and in the case of you - your guests.
At Resos, we value both your privacy and your guests’ privacy, and therefore we have made a system that is GDPR-compliant for restaurants. We’ve made it easy for you to make sure you comply with the regulations in your daily work and when handling bookings and data about your guests.
Storage of personal data
With Resos, you can ensure that your guests’ personal data is stored in a physically and digitally safe environment. We ensure this by storing the data in a fully encrypted platform.
SSL Security and encryption
All systems which are used by Resos run SSL (Secure Socket Layer) to ensure that all communication is secured and encrypted. It is important to have a secured web browser, and we’ve made sure to make this a priority at Resos.
Easily delete user data
You can delete a guest from Resos yourself at any time from inside the app - open the guest profile under Guests in the menu and remove it. For a GDPR “right to be forgotten” request - where the deletion needs to be permanent across all systems and audit logs - send us the request at hi@resos.com and we’ll make sure the data is removed in the correct way.
The guest’s right to be forgotten
Your guests have “the right to be forgotten”. This means that your guests may require their information to be deleted from your system for instance after making a booking. We will make sure you live up to the guests’ “right to be forgotten”. We will also help you delete the guests’ information completely from your system, on your request.
In some cases, you may have the duty to store information for financial accounting for 5 years. If a guest wants the information to be deleted, but you need the information for financial accounting, we will help you look into whether you can legally store the information or not. We also help you inform the guest about the decision. With Resos, you are in safe hands and we make sure you live up to “the right to be forgotten” and rules of GDPR-compliance.
Data portability and openness
We believe data portability, transparency, and openness are key foundational concepts in any modern software platform. This also means that we’ve built Resos so that it is 100% ready for importing and exporting data at your request. We believe you and your guests should own your data, and we’d love to ensure this with our platform.
Privacy by design
We’ve designed Resos with privacy as a key component from the beginning. Our system has not been remodeled to “fit GDPR”. This is because we’ve always believed in privacy and therefore our system has been built with privacy as a cornerstone from the get-go.
Ready to get started with a GDPR-compliant restaurant booking system?
We know your guests’ privacy is very important to you. Therefore we want to make it a priority that you feel secure when you are operating on our platform. Register on Resos for free today, to make sure you are living up to the regulation for GDPR.
Check out the many features Resos’ restaurant management system offers here.
We will help you with everything you need to know. We are ready to help with any questions you may have with data protection, regulation, or being GDPR-compliant for restaurants.
Send us an email at hi@resos.com, and we will get back to you as soon as we can.
Made for service
Built for businesses just like yours
For Restaurants 
For Cafés 
For Bars 
For Pubs Trusted by the best
Read more success stories Join 3,000+ Restaurants, Cafés, Bars and Pubs
We have been using Resos as the booking platform for our cheese & wine bar in Helsinki, Finland, for over six months, and we are really impressed by it!
Once set up properly, Resos will run the whole booking seamlessly. Been trying many softwares and none has reached the level of customization and speed as Resos. And great support too!
The floor view is working very nicely, you can see everything at the same time. Also, it was a very huge upgrade for us, that the guests can easily cancel their booking – it saved us from a lot of no-shows.
Easy integration into our website and Google page.
Resos makes reservations so much easier. It's straightforward, flexible, and perfect for small businesses like ours. We're so happy with it!
What sets Resos.com apart is not just its ease of use, but also the proactive approach of the Resos team. They continuously work hard to introduce new features and add value to their product.
Simplicity when booking for the customer and easily accessible through our website, Facebook and Google.
When we started our search for a booking system, Resos was the obvious choice. Not only is it affordable for us as a small business, but also offers so many features that make our jobs easier.
Being able to make a reservation without too much hassle goes a long way! Resos keeps the process intuitive and simple.
Industry leading support
We're here to help
We take pride in offering industry leading fast, free and friendly customer service that takes the time needed to understand and help you.
Get expert help when you need it
100% free personal support
No automated loops or frustrating chatbots
