Like Quandoo, we handle table reservations, guest management, waitlist functionality, and no-show prevention. Where we differ is in our pricing philosophy. Quandoo charges per-cover fees on marketplace bookings (£3.90 in the UK) plus setup fees ranging from £249-£749. resOS uses flat-rate pricing with no commissions and no setup fees. You know exactly what you’ll pay each month.
What makes resOS different
Both platforms help you manage reservations, but resOS emphasizes simplicity and predictable costs over marketplace exposure. When you log in, you see your bookings and table availability immediately. Adding a new reservation is straightforward – no need to navigate through extensive configuration options.
We also believe in accessible pricing. Instead of paying £39-99/month plus £3.90 per cover from marketplace bookings plus £249-749 in setup fees, resOS starts from $47/month – with a free plan to get started. No setup fees, no per-cover charges, ever.
Our approach to customer service follows the same philosophy. Every restaurant gets access to fast, free, and friendly support – whether you’re on the free plan or unlimited. We take the time to understand your specific situation rather than routing you through account management processes.
“I couldn’t be happier that I selected resOS over Resy and OpenTable. I initially chose resOS because it was cheaper but I was surprised to find that it was also just better… like, in every way. More features, easier to use, WAY better customer support. I can’t imagine using another reservation system!”
— Ian Miller, The Dollhouse Tearoom, US
Where Quandoo shines
Let’s be fair: Quandoo offers things we don’t. Their diner marketplace in Germany, Austria, Italy, the UK, Australia, Singapore, and other markets can drive genuine discovery traffic to restaurants. For venues in Quandoo’s active regions who want exposure to new customers, that network has real value.
Quandoo’s consumer app is well-designed, with loyalty points and cashback rewards that encourage repeat bookings. Diners earn points for reservations and reviews, which creates an engaged user base actively looking for restaurants.
And for restaurants already using other reservation software, Quandoo offers integrations that let you connect to their marketplace for additional bookings – giving you access to their diner network without switching your core system.
When resOS might be the better fit
resOS tends to work well for restaurants that:
- Don’t want to pay per-cover fees that accumulate unpredictably
- Prefer to avoid £249-749 setup fees just to get started
- Want month-to-month billing without rolling yearly contracts
- Get most bookings from their own website, Google, and social channels
- Value simple, intuitive software that staff learn in minutes
Many restaurants find that paying commissions on marketplace bookings makes sense only if those bookings represent genuinely new customers. If Quandoo is charging you £3.90 for guests who would have found you anyway, the economics shift quickly. A simpler system without marketplace fees might serve you better.
Switching is easier than you think
Worried about losing your booking history and guest data? We’ve built an import tool that makes migrating from Quandoo (or any other system) straightforward. You can bring over your existing reservations and guest information so you’re not starting from scratch. Your regulars stay in the system, their preferences intact, and your team keeps the context they need to deliver great service.
Most restaurants complete their migration in a single session. If you run into any questions, our support team is happy to walk you through the process—no extra charge, no premium support tier required.
Try both and see what fits
The best way to decide between any reservation systems is to try them yourself. resOS offers a free plan with 25 bookings per month, so you can test the full system with real operations before committing. Run it alongside your current setup for a few weeks and see which workflow feels more natural for your team.
Many restaurants find that resOS’s simplicity helps staff get up to speed faster. When someone needs to check a booking or manage the waitlist, they can do it without extensive training. The interface guides them through the process naturally.
Frequently asked questions about switching from Quandoo
How does resOS compare to Quandoo for managing reservations?
Both platforms handle reservations effectively. The main differences are pricing structure and marketplace access. Quandoo charges monthly fees plus per-cover fees (£3.90/cover in the UK) on marketplace bookings, plus setup fees of £249-749. resOS starts from $47/month with a free tier available and no per-cover fees. Both include table management, waitlist functionality, and guest communication tools.
Can I use resOS alongside Quandoo?
Yes. Many restaurants run multiple systems during a transition period or to compare workflows. Since resOS has a free plan, there’s no risk in testing it alongside your current setup.
Can I import my bookings and guest data from Quandoo?
Yes. Our import tool lets you bring over your existing reservations and guest information from Quandoo or other systems. You won’t lose your booking history or have to rebuild your guest database from scratch.
What features does resOS include?
resOS provides table management, visual floor plans, online bookings, waitlist management, no-show tracking, prepayment options, automated SMS and email reminders, guest profiles, Google Reserve integration, and multilingual support.
Will I lose access to Quandoo’s diner network?
resOS doesn’t operate a diner marketplace like Quandoo does. If a significant portion of your bookings comes from diners discovering you through Quandoo’s app or website, that’s something to consider. However, many restaurants find most of their reservations come through their own website, Google, or direct channels anyway – and those bookings don’t incur per-cover fees with either platform.
How does pricing work?
resOS offers a free plan (25 bookings/month), Basic at $47/month (350 bookings), Plus at $98/month (750 bookings), and Unlimited at $149/month. Pay annually and save: $34/month for Basic, $72/month for Plus, $109/month for Unlimited. There are no per-cover fees, no commissions, no setup fees. You pay the same whether it’s a quiet Tuesday or a packed Saturday night.
Is resOS difficult to set up?
Most restaurants are up and running within an hour. You can add your floor plan, set your booking rules, and embed the booking widget on your website the same day. No sales calls, lengthy contracts, setup fees, or weeks of onboarding required.
What about customer support?
We offer fast, free support to all restaurants regardless of plan. Our team takes the time to understand your specific needs rather than pointing you to documentation. Support is included – it’s not a premium feature.
Does resOS have a consumer app like Quandoo?
resOS doesn’t operate a diner marketplace app like Quandoo does. Our focus is on providing restaurants with excellent tools to manage their own bookings. Guests book through your website, Google, or social channels—not through a third-party app that also promotes your competitors.
Does resOS integrate with Google?
Yes. resOS integrates with Reserve with Google, allowing guests to book directly from Google Search and Google Maps. This is available as an add-on for €8.99/month with no per-booking fees. We also integrate with Facebook and Instagram for social bookings.
What about contract terms?
resOS offers flexible month-to-month billing. Cancel anytime without penalties or lengthy notice requirements.
How do I get started?
Sign up at resos.com and set up your first tables. The process takes a few minutes, no credit card required for the free plan. You’re already here – why not give it a try?
Help us improve this comparison
We’ve tried to present an accurate, fair comparison between resOS and Quandoo. If you notice anything that should be corrected or if you’ve used both systems and have insights to share, we’d love to hear from you. Your feedback helps us improve these pages for everyone considering a switch.