Like TheFork, we handle table reservations, guest management, and no-show prevention. Where we differ is pricing structure. TheFork charges commission on every booking made through their platform (around €2.60 per cover), while resOS uses flat monthly pricing with no commissions regardless of how busy you get.
What makes resOS different
Both platforms help you manage reservations, but resOS emphasizes predictable costs and independence. TheFork’s free plan sounds appealing until you realize you’re paying commission on every cover booked through their network. Those fees add up quickly – a busy restaurant could pay hundreds of euros monthly in commissions alone.
We believe in straightforward pricing. resOS starts from $47/month with a free plan available. No per-cover fees, no commissions, no surprises on your monthly bill.
Our approach to customer service follows the same philosophy. Every restaurant gets access to fast, free, and friendly support – whether you’re on the free plan or unlimited.
“I couldn’t be happier that I selected resOS over Resy and OpenTable. I initially chose resOS because it was cheaper but I was surprised to find that it was also just better… like, in every way. More features, easier to use, WAY better customer support. I can’t imagine using another reservation system!”
— Ian Miller, The Dollhouse Tearoom, US
Where TheFork shines
Let’s be fair: TheFork offers things we don’t. Their marketplace reaches 20 million active diners across Europe, with deep integration into TripAdvisor. For restaurants in France, Spain, Italy, Belgium, and other European markets, this network can drive significant discovery traffic.
Their YUMS loyalty program incentivizes repeat bookings, and promotional tools like special offers and festival participation can help fill tables during off-peak hours. TheFork claims their diners spend 14% more than average and are 38% less likely to no-show.
The TripAdvisor connection is valuable – your TheFork profile links to your TripAdvisor reviews, creating a unified online presence. For restaurants relying on tourist traffic, this visibility can be genuinely worthwhile.
When resOS might be the better fit
resOS tends to work well for restaurants that:
- Want predictable monthly costs without per-cover commissions
- Get most bookings from their own website, Google, and regulars
- Prefer independence from marketplace platforms
- Want quick setup without sales consultations
- Value simplicity over promotional complexity
Many restaurants find that marketplace commission models work against them – especially for repeat customers. Paying €2.60 every time a regular books through TheFork means your most loyal guests become your most expensive. If your customers know your restaurant already, a simpler booking system without discovery fees makes more sense.
A note for Australian restaurants
TheFork shut down its Australian operations in early 2025, giving users just two months to redeem accumulated YUMS points. If you were affected by this closure, resOS offers global availability with no risk of regional shutdowns.
Switching is easier than you think
Worried about losing your booking history and guest data? We’ve built an import tool that makes migrating from TheFork (or any other system) straightforward. You can bring over your existing reservations and guest information so you’re not starting from scratch.
Most restaurants complete their migration in a single session. If you run into any questions, our support team is happy to walk you through the process—no extra charge.
Try both and see what fits
The best way to decide between any reservation systems is to try them yourself. resOS offers a free plan with 25 bookings per month, so you can test the system with real operations before committing. Run it alongside your current setup for a few weeks and see which workflow feels more natural for your team.
Frequently asked questions about switching from TheFork
How does resOS compare to TheFork for managing reservations?
Both platforms handle reservations effectively. The main difference is pricing structure. TheFork charges commission on bookings through their marketplace (around €2.60 per cover). resOS provides flat-rate pricing from $47/month with a free tier available and no per-cover fees on any plan.
Can I use resOS alongside TheFork?
Yes. Many restaurants run multiple systems during a transition period. Since resOS has a free plan, there’s no risk in testing it alongside your current setup.
Can I import my bookings and guest data from TheFork?
Yes. Our import tool lets you bring over your existing reservations and guest information. You won’t lose your booking history or have to rebuild your guest database from scratch.
What features does resOS include?
resOS provides table management, visual floor plans, online bookings, waitlist management, no-show tracking, prepayment options, automated SMS and email reminders, and guest profiles. Additional features like Google Reserve integration and online payments are available as affordable add-ons.
Will I lose access to TheFork’s diner network?
resOS doesn’t operate a diner marketplace like TheFork. If significant bookings come from diners discovering you through TheFork, that’s something to consider. However, you’ll stop paying commission on every cover – including repeat customers who would book directly anyway.
How does pricing work?
resOS offers a free plan (25 bookings/month), Basic at $47/month (350 bookings), Plus at $98/month (750 bookings), and Unlimited at $149/month. Pay annually and save: $34/month for Basic, $72/month for Plus, $109/month for Unlimited. No per-cover fees, no commissions.
Is resOS difficult to set up?
Most restaurants are up and running within an hour. You can add your floor plan, set your booking rules, and embed the booking widget on your website the same day. No sales calls or lengthy contracts required.
What about customer support?
We offer fast, free support to all restaurants regardless of plan. Support is included – it’s not a premium feature.
Does resOS integrate with TripAdvisor?
resOS doesn’t have native TripAdvisor integration like TheFork. You can still maintain your TripAdvisor presence separately while using resOS for reservation management.
Does resOS integrate with Google?
Yes. Google Reserve integration is available as an add-on for €8.99/month with no per-booking fees. We also integrate with Facebook and Instagram for social bookings.
How do I get started?
Sign up at resos.com and set up your first tables. The process takes a few minutes, no credit card required for the free plan.
Help us improve this comparison
We’ve tried to present an accurate, fair comparison between resOS and TheFork. If you notice anything that should be corrected or if you’ve used both systems and have insights to share, we’d love to hear from you.