Like Resy, we handle table reservations, guest management, waitlist functionality, and no-show prevention. Where we differ is in our pricing philosophy and accessibility. Setup takes minutes, and there’s no sales consultation required to get started.
What makes resOS different
Both platforms help you manage reservations, but resOS emphasizes simplicity and transparent pricing over premium positioning and brand cachet. When you log in, you see your bookings and table availability immediately. Adding a new reservation is straightforward – no need to navigate through extensive configuration options.
We also believe in accessible pricing. Instead of plans starting at $249/month with POS integration only available at $899/month, resOS starts from $35/month – with a free plan to get started.
Our approach to customer service follows the same philosophy. Every restaurant gets access to fast, free, and friendly support – whether you’re on the free plan or unlimited. We take the time to understand your specific situation rather than routing you through a sales process.
“I couldn’t be happier that I selected resOS over Resy and OpenTable. I initially chose resOS because it was cheaper but I was surprised to find that it was also just better… like, in every way. More features, easier to use, WAY better customer support. I can’t imagine using another reservation system!”
Ian Miller — The Dollhouse Tearoom, US
A note for UK restaurants
In August 2024, Resy shut down its UK operations entirely to focus on the US and Canadian markets. If you’re a UK-based restaurant that previously used Resy – or were considering it – resOS is a natural alternative. We work globally, including full SMS and notification support for UK restaurants, and our booking interface supports multiple languages.
Many former Resy UK customers have already made the switch to resOS, and we’ve built import tools specifically to help restaurants migrate their guest data and booking history seamlessly.
Where Resy shines
Let’s be fair: Resy offers things we don’t. Their American Express ownership provides access to high-spending cardmembers actively looking for dining experiences. For restaurants in major US cities competing for affluent diners, that network connection can be genuinely valuable.
Resy also has strong brand recognition among the food-forward dining crowd. Their “Notify” feature for alerting diners when hard-to-get tables become available has become iconic. And their design aesthetic – both the consumer app and the back-of-house interface – is polished and modern.
For restaurant groups with 10+ locations that need enterprise-level reporting and are willing to pay $899/month for the Full Stack plan, Resy’s customisation options and multi-venue management can be worthwhile.
When resOS might be the better fit
resOS tends to work well for restaurants that:
- Need POS integration without upgrading to an $899/month plan
- Prefer quick setup without sales calls or lengthy onboarding
- Are based in the UK or other markets outside North America
- Value responsive support without paying for a premium tier
- Don’t rely on a diner marketplace for customer acquisition
Many independent restaurants find that Resy’s premium positioning and pricing – while impressive – exceeds what they actually need. If you’re paying $249-399/month but mostly just need reliable table management and booking confirmations, a simpler and more affordable system might serve you better.
Switching is easier than you think
Worried about losing your booking history and guest data? We’ve built an import tool that makes migrating from Resy (or any other system) straightforward. You can bring over your existing reservations and guest information so you’re not starting from scratch. Your regulars stay in the system, their preferences intact, and your team keeps the context they need to deliver great service.
Most restaurants complete their migration in a single session. If you run into any questions, our support team is happy to walk you through the process—no extra charge, no premium support tier required.
Try both and see what fits
The best way to decide between any reservation systems is to try them yourself. resOS offers a free plan with 25 bookings per month, so you can test the full system with real operations before committing. Run it alongside your current setup for a few weeks and see which workflow feels more natural for your team.
Many restaurants find that resOS’s simplicity helps staff get up to speed faster. When someone needs to check a booking or manage the waitlist, they can do it without extensive training. The interface guides them through the process naturally.
Frequently asked questions about switching from Resy
How does resOS compare to Resy for managing reservations?
Both platforms handle reservations effectively. The main differences are pricing and accessibility. Resy positions itself as a premium platform with plans starting at $249/month and full features at $899/month. resOS provides all features from $35/month with a free tier available. Both include table management, waitlist functionality, and guest communication tools.
Can I use resOS alongside Resy?
Yes. Many restaurants run multiple systems during a transition period or to compare workflows. Since resOS has a free plan, there’s no risk in testing it alongside your current setup.
Can I import my bookings and guest data from Resy?
Yes. Our import tool lets you bring over your existing reservations and guest information from Resy or other systems. You won’t lose your booking history or have to rebuild your guest database from scratch.
What features does resOS include?
resOS provides table management, visual floor plans, online bookings, waitlist management, no-show tracking, prepayment options, automated SMS and email reminders, guest profiles, Google Reserve integration, and multilingual support. All features are included on every plan – you only choose your plan based on booking volume.
Will I lose access to American Express cardmembers?
resOS doesn’t have a partnership with American Express like Resy does. If a significant portion of your bookings comes from Amex cardmembers discovering you through Resy’s network, that’s something to consider. However, many restaurants find most of their reservations come through their own website, Google, or direct channels anyway.
How does pricing work?
resOS offers a free plan (25 bookings/month), Basic from $35/month (350 bookings), Plus from $65/month (750 bookings), and Unlimited from $95/month. There are no per-cover fees, no commissions. You pay the same whether it’s a quiet Tuesday or a packed Saturday night.
Is resOS difficult to set up?
Most restaurants are up and running within an hour. You can add your floor plan, set your booking rules, and embed the booking widget on your website the same day. No sales calls, lengthy contracts, or weeks of onboarding required.
What about customer support?
We offer fast, free support to all restaurants regardless of plan. Our team takes the time to understand your specific needs rather than pointing you to documentation. Support is included – it’s not a premium feature.
Does resOS have a consumer app like Resy?
resOS doesn’t operate a diner marketplace app like Resy does. Our focus is on providing restaurants with excellent tools to manage their own bookings. Guests book through your website, Google, or social channels—not through a third-party app that also promotes your competitors.
Does resOS integrate with Google?
Yes. resOS integrates with Reserve with Google, allowing guests to book directly from Google Search and Google Maps. We also integrate with Facebook and Instagram for social bookings.
How do I get started?
Sign up at resos.com and set up your first tables. The process takes a few minutes, no credit card required for the free plan. You’re already here – why not give it a try?
Help us improve this comparison
We’ve tried to present an accurate, fair comparison between resOS and Resy. If you notice anything that should be corrected or if you’ve used both systems and have insights to share, we’d love to hear from you. Your feedback helps us improve these pages for everyone considering a switch.