Since we started using Resos, we have found the flexibility of the product and customer support incredible. It's very user friendly and easy to manage in-house which is a huge plus!
Reports
The numbers that actually move service
Bookings, prepayments, no-shows, guests, opening hours, tables, and feedback all sit in one reports section in Resos. Filter by any date range, any booking status, any source. Spot the busiest service, the highest-converting channel, the table combinations that fill up first, and the small fixes that lift guest ratings. Run the restaurant on signal, not memory.
How it works
One section, every answer you need
Custom ranges
Slice the data the way you think
Pick a custom date range, choose which booking statuses to include, and filter by source. Compare last summer to this one, look at only confirmed bookings, or include cancellations to see how often plans fall through. The reports adapt to the question you are asking instead of forcing you into a fixed view.
Channel mix
See where your bookings come from
Reports break covers down by channel so you can see how much of your service is coming from your website, walk-ins, Reserve with Google, Facebook, or Instagram. The mix tells you where to spend more on marketing and where to ease off. Decisions about ad budget stop being guesses and start being grounded.
Floor performance
Find your most-used tables and times
See which tables and seating areas get the most use, which combinations fill up first, which opening hours pull the most covers, and which day of the week is genuinely your busiest. Use the data to rethink layout, adjust service hours, or staff smarter for the shifts that actually need the extra hands.
Guest feedback
Track ratings across every category
Average ratings for food, service, atmosphere, and value for money show up in reports across any time window. Spot trends as they form, catch the dish that keeps getting praised, and surface the small issue that keeps coming up in comments. The feedback turns into a list of concrete changes for the team.
How to get started
Start taking online bookings today
Step 1
Sign up for free
Create your account in seconds. No credit card required.
Step 2
Set up your restaurant
Add your opening hours, areas, and floor plan using our easy drag-and-drop editor.
Step 3
Take your first booking
Add your booking link to your website and social media. No coding required.
Get valuable insights about multiple aspects of your business with extensive reports. As a restaurant owner who are using Resos to handle online table reservations you can access data reports from aspects such as bookings, prepayments, no-shows, guests, opening hours, tables, and feedback.
Flexible reports about your business
To provide your business with the most relevant and valuable data, we have added the flexibility to choose a custom date range. In this way you can filter to see only the data that is relevant to your business at the time. An example could be the ‘Bookings’ report section. Here you can choose the time period you want to see how many bookings you got, which could be ‘last 3 months’ to get insight into e.g. how the busy summer season went. You can also choose custom ‘from’ and ‘to’ dates. Another cool option here is choosing what booking status you want to see the data for, e.g. is it relevant to have cancelled bookings included in this data overview?
What kind of data can you get from the reports?
The reports section provides you with a bunch of different data points that can help you answer questions about aspects of your restaurant business. You can access data reports from aspects such as bookings, prepayments, no-shows, guests, opening hours, tables, and feedback.
Here are a few questions that the reports answer:
- Where do you get your customers from? Is it walk-ins, your website, or Reserve with Google?
- How many bookings and guests are visiting your restaurant in certain periods?
- What are the most used tables and table combinations?
- What is the most used seating area?
- Would your guests recommend your restaurant to a friend?
- What does your guest think about your restaurant’s atmosphere, food, service, and value for money?
- What is your most popular opening hour?
- Who is your best guest? Maybe you could reward them?
- What time of the day are you the busiest?
- What day of the week are you the busiest?
- Do you have problems with no-shows?
Improve your business with valuable data reports
These above mentioned questions are just a few of the questions that you should be able to find the answer to when you dig into the reports section. This data can help you improve aspects of your business and even spark new ideas or changes to your business.
What kind of data is relevant to your restaurant business?
The reports section provides data for many different aspects of a restaurant business. We continuously work to further improve the reports section to keep providing you with valuable insights that you can use to improve your business. Do not hesitate to contact us and let us know if there are any data that you are missing in the reports, and we will look into the possibility of providing this data.
Read also about the waitlist feature and how it can help you avoid last minute empty tables 
Do you have any questions about the reports or other Resos features? You can always contact us at hi@resos.com. The super fast and friendly support team will do their best to help you with any questions you may have. We look forward to hearing from you.
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We have been using Resos as the booking platform for our cheese & wine bar in Helsinki, Finland, for over six months, and we are really impressed by it!
Once set up properly, Resos will run the whole booking seamlessly. Been trying many softwares and none has reached the level of customization and speed as Resos. And great support too!
The floor view is working very nicely, you can see everything at the same time. Also, it was a very huge upgrade for us, that the guests can easily cancel their booking – it saved us from a lot of no-shows.
Easy integration into our website and Google page.
Resos makes reservations so much easier. It's straightforward, flexible, and perfect for small businesses like ours. We're so happy with it!
What sets Resos.com apart is not just its ease of use, but also the proactive approach of the Resos team. They continuously work hard to introduce new features and add value to their product.
Simplicity when booking for the customer and easily accessible through our website, Facebook and Google.
When we started our search for a booking system, Resos was the obvious choice. Not only is it affordable for us as a small business, but also offers so many features that make our jobs easier.
Being able to make a reservation without too much hassle goes a long way! Resos keeps the process intuitive and simple.
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