Getting Started
Learn the basics and get started with Resos effortlessly.
- New to Resos Our booking system is designed to optimize the processes of your restaurant by simplifying booking management, enhancing guest satisfaction, and driving…
- Get a simple overview of restaurant bookings To give you a clear and simple overview of restaurant bookings as well as the capacity at your restaurant, at any given time, we have implemented different…
- How to set up default and special opening hours A very important setting of your Resos profile is the opening hours. With Resos, you can select and modify your default and special opening hours. With special…
- VAT FAQ Resos is a Danish company, so how VAT shows up on your invoice depends on where your business is registered. There are three cases, and your situation falls…
- Affordable restaurant reservation system There are already a lot of great table booking systems out there. Some of them may have features that are very advanced. However, if you need a simple…
- Change your restaurant name and booking domain A rebrand touches more than your sign. This guide walks through the two settings that carry your identity in Resos, the restaurant name and the booking domain…
- Failed payments and how to fix them Your Resos subscription is charged automatically to the card on your account. When that charge does not go through, nothing breaks immediately: you get an…
- How add-on billing and free trials work Add-ons are the extra features you switch on next to your plan: Experiences, custom design, the waitlist, custom fields, Reserve with Google, tracking…
- How to add the booking widget to your website With this guide, we will walk you through how easy it is to add the booking widget directly to your website. It won’t take more than a few minutes, and you…
- How to close or delete your Resos account Leaving Resos is two separate things, and most restaurants only need the first one.
- How to import bookings Moving to a new system can feel like a big step, but we've made it simple to bring your history with you. Our new import tool allows you to easily upload your…
- How to set a default language for booking guests This assumes you already know how the booking page and widget language picker works for guests, see multiple languages for your profile first.
- How to set up a Resos profile Creating a profile on Resos is super easy and intuitive. Whether you're a restaurant owner, manager, or have another role, you can create a profile in a few…
- How to upgrade or downgrade your Resos plan Resos charges on the number of bookings a restaurant receives in the system. Limiting plans by bookings keeps pricing fair for small and large restaurants…
- Multiple languages Our software is built to cater to a diverse global audience by offering multiple language options. Both the Resos software interface and the booking…
- Pause your subscription for a seasonal closure If your restaurant closes for part of the year, you do not have to cancel and start over. You can pause your subscription: billing stops for the period you…
- Recover access to your Resos account Losing access to your Resos account usually comes down to one of four things: a forgotten password, an unknown login email, an account set up by someone who…
- Refunds of subscription payments A subscription period that has already started is not refunded. The one exception is our 90-day money-back guarantee: if you are still within 90 days of your…
- Transfer your Resos account to another email The owner is the user account with full control of the restaurant profile, including billing and users. When a restaurant changes hands, or when the person who…
- What counts towards my monthly booking limit? Your booking limit includes essentially every booking created in Resos, regardless of how it was made. Closed-table blocks never count. Bookings brought in…
- Why was I charged more than expected? Almost every surprising Resos charge has one of a handful of explanations, and the invoice itself shows which one applies. Start by opening your invoices in…
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