Since we started using Resos, we have found the flexibility of the product and customer support incredible. It's very user friendly and easy to manage in-house which is a huge plus!
Seatings
Shape every service, spread the demand
Lunch, dinner, brunch, the gap when the kitchen resets – each gets its own settings, its own seat caps, its own booking interval. Resos lets you build separate seatings inside one day, so guests never crowd the 8pm slot, the kitchen never blows up at the same minute, and the slow half-hour either side starts pulling its weight. One day, several services, one flow that holds.
How it works
Seatings that match how you actually cook
Multiple services
Lunch, dinner, a break in between
Run lunch from noon to three, close the booking page while the team resets, and reopen for dinner at six. Guests see what is bookable, the kitchen gets the breathing room it needs, and you stop fielding requests for tables at 4.30pm.
Spread the peak
Push covers off the 8pm rush
Cap how many tables can book the busiest slot and release the rest at 7.30pm and 8.30pm. Guests still get the night they want, the kitchen stops sending forty plates at once, and the half-hour either side of peak finally fills up.
Custom durations
90 minutes at lunch, two hours at dinner
Set the table time that matches how guests actually eat each service. Lunch turns at 90 minutes, dinner holds for two, the tasting menu blocks the seat for three. Each seating runs on its own clock, so no service borrows time from another.
Walk-in friendly
Save room for the door
Cap online bookings at ten tables during lunch if you know the rest of the room fills with walk-ins. Resos blocks new online reservations the second the cap is hit, and your team keeps the seats your locals expect to walk in and find.
How to get started
Start taking online bookings today
Step 1
Sign up for free
Create your account in seconds. No credit card required.
Step 2
Set up your restaurant
Add your opening hours, areas, and floor plan using our easy drag-and-drop editor.
Step 3
Take your first booking
Add your booking link to your website and social media. No coding required.
What can you achieve with custom seatings?
- Avoid an overcrowded restaurant with many guests coming in at the same time
- Customize seatings according to the availability at specific time slots
- Strategically avoid empty tables before and after the most popular timeframe
- Nudge guests to consider booking a table at hours with fewer bookings
Strategically add different seatings to fit your restaurant’s availability
The seating feature allows for a simple and efficient setup of different seatings during the same day. One of the main reasons why a set up of different seatings makes sense is also that a lot of restaurants take breaks between services, for example between lunch and dinner. Maybe your staff needs to rest? Or have lunch? Or maybe they just need to make sure that they have time to make preparations for the dinner seating. The seating feature allows the restaurant to e.g. have 2 different seatings – one for lunch and the second for dinner. This means that the guests will be able to book a table during one of the two seatings, but not during the time the restaurant takes its break.
In addition, this feature allows you to add different criteria to each seating so that you can customize it according to the availability and services at the specific time slot. You might for instance be aware that a lot of people show up during lunch without a booking. For this reason, you might decide that the system only can accept 10 bookings during lunch because you want to be available for walk-ins.
Set up different seatings and optimize your guest throughput
When adding and customizing your restaurant’s different seatings, you can also add different duration times for each seating. For example, dinner seating might have a 2-hour duration so guests have time to enjoy a full meal, while a lunch seating might only need 90 minutes.
Handle your tables strategically to increase your revenue
Do you experience that your tables are always fully booked at a certain timeframe while empty at others? This is not an unusual problem, not even for the most popular restaurants. When guests tend to concentrate bookings around one popular time slot, it can be difficult to fit in two full dinner seatings. This can be avoided by setting up different seatings, as this allows you to strategically handle the availability of your tables.
Read also about how you can get more reservations with Reserve with Google here.
In order to strategically avoid empty tables before and after the most popular timeframe, you should set different availability criteria during the evening. It is for instance a good idea to limit the number of available tables that can be booked at the most popular time slot. Instead, you can add the rest of the available tables half an hour before or after. By doing this, you can directly affect your guests’ booking patterns and nudge them to consider booking a table at different hours.
Explore the benefits of seatings
Our seating function allows you to be much more flexible and strategic than by only using normal opening hours. What you can do now is:
- Create multiple opening hours on the same day (with different seatings)
- Add name & note for each opening hour - e.g. brunch, lunch, dinner
- Set a max number of bookings and/or guests for each opening hour
- Activate seatings for your opening hours (meaning that they will follow the settings for the interval + duration of the booking)
If you have any questions about seatings, email hi@resos.com. Our wonderful support team is always ready to help. Also, be sure to read about our efficient table planner here.
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We have been using Resos as the booking platform for our cheese & wine bar in Helsinki, Finland, for over six months, and we are really impressed by it!
Once set up properly, Resos will run the whole booking seamlessly. Been trying many softwares and none has reached the level of customization and speed as Resos. And great support too!
The floor view is working very nicely, you can see everything at the same time. Also, it was a very huge upgrade for us, that the guests can easily cancel their booking – it saved us from a lot of no-shows.
Easy integration into our website and Google page.
Resos makes reservations so much easier. It's straightforward, flexible, and perfect for small businesses like ours. We're so happy with it!
What sets Resos.com apart is not just its ease of use, but also the proactive approach of the Resos team. They continuously work hard to introduce new features and add value to their product.
Simplicity when booking for the customer and easily accessible through our website, Facebook and Google.
When we started our search for a booking system, Resos was the obvious choice. Not only is it affordable for us as a small business, but also offers so many features that make our jobs easier.
Being able to make a reservation without too much hassle goes a long way! Resos keeps the process intuitive and simple.
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