Collect feedback without a hassle
Automatically collect feedback from guests, avoid bad comments, and get more positive online reviews. After a guest visits the restaurant and their booking status changes, we send them a short email or SMS asking if they would recommend the restaurant to a friend.
Gather in-depth insights
With a single click, their answer is saved, and they are asked to rate their visit from 1 to 5 in four categories: Food, Service, Atmosphere, and Value for money. A comment field is also provided for additional feedback.
Encourage positive reviews
To get more positive reviews, the system asks guests to write an online review on one of the restaurant’s social media profiles, but only if their average rating is above 3.5. All ratings and feedback are shown in reports.
Improve your restaurant experience today
Implement our Guest Feedback feature in your table reservation system to provide personalized service and improve guest loyalty.
Act on guest feedback
Show your guests you value their opinions by acting on their feedback. Addressing their concerns and making improvements based on their suggestions builds trust and loyalty, encouraging repeat visits.
See how they successfully used Guest Feedback to improve their guests experience
By collecting feedback and acting on it, they identified areas for improvement and made necessary changes. This proactive approach led to higher customer satisfaction, more repeat visits, and a rise in positive online reviews.
Insights & support
Access detailed guides, inspiring case stories, and expert assistance.
Seamlessly integrate to your flow
Reserve with Google
Offer your guests a fast and easy way to book to your restaurant.
See reserve with google
Google Analytics
Track booking and order flow events, page views and UTM tags.
See google analytics
Facebook Pixel
Track booking, order flow events and page views using Facebook Pixel.
See facebook pixel
Mailchimp
Automatically add customers to your newsletter mailing list.
See mailchimp
Zapier
Integrate with thousands of apps, including CRM and others.
See zapier
Developer API
Integrate with your flow or extend our application as you wish.
See developer api