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Online waitlist

The resOS' restaurant waitlist feature helps you both improve your wait times and better organize your waitlist.

Trusted by 2500+ of restaurants around the world

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IMPROVE GUEST SATISFACTION AND OPERATIONAL EFFICIENCY

Optimize wait times with a digital waitlist

Effortlessly manage your guest waitlist with our feature for waiting time. By providing real-time updates and accurate wait time estimates, you can raise the overall dining experience and keep your guests informed. Communicate via SMS or directly through your system to guarantee your guests are always up-to-date.

Optimize wait times with a digital waitlist
Real-time waitlist updates

Keep your guests informed and engaged

Send automated notifications to your guests with real-time updates on their wait time. These timely messages help ensure that your guests are aware of their status and can plan their time accordingly, reducing frustration and improving satisfaction.

Keep your guests informed and engaged

Maximize your restaurant’s turnover

With real-time updates and two-way communication, you can reduce wait times, improve customer satisfaction, and ensure a full house. Join successful restaurants like ICC Culinary and experience the benefits

Flexible waitlist solutions

Simplify your waitlist management with customizable options

Customize your waitlist notifications to match your restaurant’s tone and style. Whether you prefer automated updates or personalized messages, our system allows you to choose the best approach for your guests. This flexibility ensures that your communication remains consistent and efficient.

Simplify your waitlist management with customizable options
Two-way communication

Stay connected with your guests in real time

Engage in real-time conversations with your guests to handle special requests, answer queries, or address concerns promptly. Our two-way messaging feature allows you to offer great customer service and create memorable dining experiences.

Stay connected with your guests in real time
Improve your restaurant’s efficiency

Integrated waitlist and reservation system

Our waitlist app works well with your reservation system, so you can manage waitlists and bookings in one place. This integration streamlines your operations and guarantees that all guest interactions are tracked and organized well.

Integrated waitlist and reservation system
ICC Culinary

Discover how a non-profit culinary school, transformed its waitlist management with resOS

By taking advantage of real-time updates and two-way communication, they greatly improved guest satisfaction and operational efficiency. This approach minimized waiting frustrations and built a loyal customer base appreciative of their excellent service.