10 effective strategies to attract more guests to your restaurant 🍽️

Maja Jankowska's photo

Maja Jankowska

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In today’s competitive market, attracting more guests to your restaurant requires strategic planning and innovative approaches. Here are ten proven methods to help you increase foot traffic and boost your restaurant’s success.

1. Take care of your online presence

Create a professional website: Ensure your website is user-friendly, mobile-responsive, and provides essential information like the menu, location, and contact details. Optimize it for local SEO to attract diners searching online.

Use social media marketing: Regularly post engaging content on platforms like Instagram, Facebook, and TikTok. Share high-quality photos of your dishes, behind-the-scenes content, and special promotions to attract a wider audience.

💡 Example: Post a dish of the week series with stunning photos and interesting stories about each dish.

2. Implement booking system 

Make it easy for customers to book a table through multiple channels, such as your website, social media, and phone. A streamlined booking system ensures a better customer experience and reduces the likelihood of missed reservations.

💡 resOS offers a comprehensive booking system that integrates with various platforms, making it easier for guests to reserve a table and for you to manage bookings efficiently.

Streamline your table reservation

Effortless bookings for your guests, seamless management for you

3. Use email marketing 

Collect customer emails through your website and in-restaurant sign-ups. Send regular newsletters featuring exclusive offers, new menu items, and upcoming events to keep your audience engaged.

💡 Example: Offer a 10% discount on the next meal for customers who subscribe to your newsletter.

4. Host special events and themed nights 🎉

Host themed nights like Taco Tuesdays, live music events, or cooking classes. These events create memorable experiences and give customers a reason to visit frequently.

💡 Example: Organize a wine-tasting night with a local winery to attract wine enthusiasts.

Restaurant event planning

5. Offer promotions and discounts 

Offer discounts, happy hours, or loyalty programs. Special promotions can attract new customers and encourage repeat visits.

💡 Example: Introduce a Buy One, Get One Free (BOGO) deal on slow nights to boost attendance.

6. Provide exceptional customer service 

Focus on customer experience: Train your staff to offer excellent service, handle complaints efficiently, and make every guest feel valued. Positive word-of-mouth and online reviews stem from exceptional customer experiences.

💡 Example: Surprise birthday guests with a complimentary dessert and a personalized card.

7. Collaborate with influencers and local businesses

Partner with Influencers: Collaborate with local food bloggers and influencers to reach a broader audience. Their endorsements can significantly boost your restaurant’s reputation and attract new customers.

Cross-promote with local businesses: Partner with nearby gyms, offices, or stores to offer mutual discounts, attracting customers from each other’s clientele.

8. Offer a loyalty program 

Reward frequent diners: Implement a loyalty program where customers earn points for every visit or purchase. Offer rewards like discounts, free items, or exclusive access to events to encourage repeat business.

10 types of customer loyalty programs for your restaurant

💡 Example: Offer a special discount to customers who show a receipt from a partnered local business.

9. Use high-quality visuals 📸

Hire a professional photographer to capture stunning images of your food. Use these photos on your website, social media, and marketing materials to entice potential customers.

By incorporating these strategies, you can create a compelling and attractive dining experience that draws in more guests and keeps them coming back.

10. Optimize for local SEO 🔍

Use local keywords in your website content and meta descriptions. Ensure your restaurant is listed on Google My Business and other local directories to enhance visibility.

💡 Good to Know: 46% of all Google searches are for local information.

Contact us

If you feel like the administrative tasks take too long, that you are too busy to handle the Social Media accounts, or that your restaurant uses too many platforms for the operations, making the workflow more problematic, try resOS. We offer an amazing restaurant platform including a booking and shop system. For more information, feel free to contact us at [email protected] anytime!