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5 Best reservation systems for restaurants based in the UK

Maja Jankowska's photo

Maja Jankowska

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Find the perfect booking system for your restaurant

Choosing a reservation system can be overwhelming, especially when each restaurant has unique needs. The wrong system can cause chaos—missed bookings, long wait times, and frustrated customers. 

👇 But don’t worry, we’ve taken care of it in this article. 👇

For small, local restaurants (Under 75 seats)

If you run a cosy spot, you need a simple, affordable system that doesn’t overcomplicate things. 

Here’s a guide to what features to look for based on your restaurant size, so you can avoid the hassle and keep your tables full.

Easy online bookingCustomers should book directly from your website or social media.
Basic table managementHelps seat guests quickly without confusing software.
Low or no costStick to free systems like resOS that don’t charge booking fees under 25 bookings a month.
Features for local restaurants (Under 75 seats)

For mid-sized restaurants (up to 150 seats)

Got more seats and higher traffic?

You’ll need extra features to keep things running smoothly:

Table and waitlist managementMake the most of every seat, even during busy times.
Customer insightsKnow your guests’ preferences to offer a personal touch.
Built-in marketing toolsPromote specials and events to bring in more customers.
Features for mid-sized restaurants (up to 150 seats)

For large chains (150+ seats across multiple locations)

Big operations need powerful tools to keep everything running as it should across locations:

Centralized managementControl bookings for all locations from one place.
Detailed guest profilesOffer loyalty perks and personalized experiences at scale.
IntegrationsSync with your other systems like POS and inventory to streamline operations.
Features for large chains (150+ seats across multiple locations)

5 most used reservation systems for restaurants in the UK

Here’s a quick look at some top reservation systems in the UK that can save you time, keep your guests happy, and grow your business.

resOS

resOS review score on Trustpilot

resOS is designed for simplicity and affordability, catering especially well to small and mid-sized restaurants. It offers a free plan that includes basic online booking, customer management, and table management tools, making it an excellent choice for those on a tight budget.

Its user-friendly interface and lack of booking fees for up to 25 bookings a month make it stand out among other options.

Pros: Free plan, easy setup, and straightforward management without unnecessary complexities.

Cons: Some advanced features are available only in paid plans, but the free version covers most needs of smaller establishments.

Pricing

resOS pricing
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ResDiary

resdiary review score on Trustpilot

ResDiary offers a free plan with basic online booking, customer management, and table management tools. It’s popular in the UK and easy to integrate with your website and social media.

Pros: Recognizable brand with big customer portfolio

Cons: Some advanced features require paid plans.

Pricing 

ResDiary offers 4 price plans in which the payment is done in a quarterly contract. Each one of the 4 plans includes all functionalities. The only difference is the number of reservations it allows the restaurant to make using the platform. The plans are:

resdiary pricing

SevenRooms

SevenRooms review score on Trustpilot

SevenRooms goes beyond bookings with guest engagement and CRM features. It’s perfect for restaurants looking to build strong customer relationships.

Pros: Flexible and adjustable to many industries, not only restaurants

Cons: Advanced features require a paid plan.

Pricing

SevenRooms doesn’t provide transparent pricing, so you’ll need to reach out to their team for a quote. However, it’s reported that pricing starts at around $6,000 per year. While they don’t offer a free version, you can try it out for free before committing.

TableAgent

TableAgent review score on Trustpilot

TableAgent is completely free with no booking fees, making it ideal for small restaurants. It’s easy to use and offers basic reservation management.

Pros: No costs, straightforward setup.

Cons: Limited advanced features for larger needs.

Pricing

TableAgent is a completely free, cloud-based restaurant reservation system. With TableAgent, you can create, manage, and access reservations anytime, from any device, including phones and tablets. There are no monthly fees and no software to install. 

Nevertheless, based on reviews, the system has limited features compared to more comprehensive options, which may not suit every restaurant’s needs.

Tablein

Tablein is user-friendly and great for small to mid-sized restaurants. It’s easy to set up and offers a simple way to manage reservations online.

Pros: User friendly, relatively cheap, for small venues

Cons: Fee reservations that might create a huge amount of add-ons to the plan

Ready to give it a try?

Don’t let your current system hold you back. Explore resOS and find the best features for your restaurant today!

Frequently asked questions about online booking systems for restaurants

Any other questions? Please don't hesitate to write us at [email protected] or have a look at our FAQ
Most online booking systems offers different price plans depending on the needs of the restaurant in terms of bookings and features. resOS offers a free plan with 25 bookings a month and 3 paid plans that are sure to meet the needs of both big and small restaurants.
What booking system you should choose, depends on the restaurants needs in terms of features. Do you need a system with highly advanced features? Or just a system with enough flexibility and that is user-friendly? Or is the price what matters the most? There are many systems to choose from.
Reserve with Google is a service provided by Google that allows users to book a table at restaurants directly via their Google My Business profile. Restaurants that wants to use this service need to use a booking system that is an official Google booking partner like resOS is.