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Updated 30th May at 18.14 CET

What the different booking status colours mean

We have made it simple for every employee in your restaurant to get a visual overview of all bookings – just at a glance. We have implemented a smart color code for all booking statuses, which makes handling bookings more colorful, literally. Green? Red? Grey? Read the support page below and understand the different booking status colors you see on the visual floor plan as well as in the bookings’ list view.

status colors on visual table plan

Booking status colors on the visual floor plan

The picture below illustrates the color code we have implemented to the floor plan. This is going to assist all employees when managing tables. Green means that the table is available, yellow means that a booking has been requested whereas red means that the guest has arrived. See all the different status colors below.

The color is set based on the time you have selected (or the current time if you are in “Live” mode):

  • Orange background color and table = active booking, the table is occupied
  • Turquoise background color and table = upcoming booking within the normal duration (selected time + duration), the table will soon be occupied
  • No background color and green table = upcoming booking outside the normal duration (selected time + 1:30), the table is vacant

The color codes are designed to make it easy for you to quickly spot the difference between the tables that are occupied (red or orange), are occupied within the normal duration (turquoise), or vacant (the table is green, booking has no background color in the list on the right)

List view – Booking status colors

The picture below illustrates the color statuses for bookings shown in the list view. To find it, simply go to ‘Dashboard’ –> ‘Bookings’ –> Choose ‘list’ and explore all your bookings of the day. As you can see below, yellow means that a table has been requested, grey indicates that the booking has been approved, red indicates that the guest has arrived in your restaurant. Explore all the status colors below or check them out in the system.

Have you set up your visual floor plan?

resOS’ visual table planner makes it possible to see available, reserved, and occupied tables at a glance. This will make it easier to allocate guests with reservations and walk-ins right at their arrival. It will also improve your daily routines as it will give all staff members a quick overview of reservations and capacities throughout the day. Set up your floor plan with our easy-to-use drag and drop editor in a matter of minutes. Change the shape of tables. Rotate and place seats where you want them.

Read also about the visual table planner feature visual floor plan

visual floor plan

Here is how to get started with setting up your visual floor plan visual floor plan

Need any help?

Do you have any questions about the color codes or do you need help with setting up your floor plan? Our wonderful support team is always ready to assist you. Reach us at [email protected] and we will be ready to help.

Frequently asked questions

How do I get started with the visual table planner?

To get started with the table planner feature, you have to first activate the 'Floor plan' app in the App Store. Go to Dashboard -> Apps and activate the app 'Floor plan'. After that, you go to Settings -> Tables -> Floor plan, and set it up.

Is it possible to choose other colors for the floor plan?

resOS works with a set of color code that applies for all bookings shown in the system. It is unfortunately not yet possible to customize the colors used for the floor plan or any other feature.

Is it possible to have a floor plan for each area of the restaurant?

It is currently not possible to have several floor plans but you can easily divide the floor plan into sections, and zoom in and out to work with bookings for the area in question.

Do you have any other questions about the floor plan?

Do not hesitate to contact us at [email protected], and we will help you get started with resOS.

Contact our support