Millie AI

Millie AI answers your restaurant’s phone around the clock and turns calls into confirmed Resos bookings. As an official Resos integration partner, Millie works as a 24/7 digital receptionist, so a missed call no longer means a missed reservation, even at night, on weekends, or in the middle of a busy service.

What is Millie AI?

Millie AI (by One Touch) is a voice AI assistant built for hospitality. It answers every call with natural, human-like conversation, takes and manages reservations, and handles the common questions guests ask, freeing your team from the phone during service. Millie is available for restaurants in the UK, Ireland, the US and the UAE.

How does Millie AI work with Resos?

Millie connects to Resos through your API key and books straight into your live system. When a guest calls, Millie:

• Checks your real-time availability in Resos before offering a time.
• Captures the reservation on the call and creates the booking directly in your Resos dashboard.
• Confirms back to the guest, with Resos staying the single source of truth for every reservation.

Because the booking lands in Resos instantly, there is no manual entry for your staff and no transcription errors from a paper note.

What are the benefits of the Millie AI integration?

• Never miss a booking: every call is answered 24/7, including the ones your team can’t reach mid-service.
• Recover after-hours demand: calls at night and on weekends still become reservations.
• Free up your team: staff stay with the guests in front of them instead of the phone.
• No double entry: bookings appear in Resos automatically, accurate and on time.

Easy setup

Activate Millie AI from Settings & add-ons → Integrations in Resos, generate an API key, and connect it in Millie. As an official partner offer, Resos venues get 50% off Millie for the first six months.

Common questions

Which countries is Millie AI available in?

Millie AI supports restaurants in the United Kingdom, Ireland, the United States and the United Arab Emirates.

Does Millie AI book directly into Resos?

Yes. Millie checks your live Resos availability and creates the reservation in your Resos dashboard during the call, so it appears immediately alongside your other bookings.

What does the Millie AI integration cost?

Millie is billed by Millie AI, and Resos venues get 50% off for the first six months. The integration uses Resos API access, a paid add-on on any paid plan.

Do you need help getting started?

Write us at hi@resos.com. Prefer a different voice assistant? See Hey Listen and Opally, or browse all integrations.