We are so happy that you want to try out resOS’ booking system for your restaurant! We have prepared a guide for you on how to set up your restaurant on resOS in the simplest way. By following these steps, we assure you of a smooth and efficient onboarding process.
How to integrate resOS’ booking system:
Step 1: Create a profile
Your first step is to click on the button saying “Get started for free” on the front page. You are now redirected to a new page, where you will be asked to enter the name of your restaurant and in which country it is located.
Once you have signed up, you will get access to resOS. The front page will give you an overview of your booking today and for the next 7 days. You can see your setup progress on the right side, as well as the shortcuts for your booking page and bookings. Clicking on the Dashboard at the top left corner will give you a view of the accessible settings.
Step 2: Choose your booking settings
Choose how you want to receive bookings. You can choose manual or automatic handling of bookings and tables. Choose also if you want feedback from the guests after their visit.
You will of course be able to adjust all of the chosen settings at any point in time. Once in the system, you will also be able to set up more specific criteria. Such as if you want to receive bookings via E-mail, SMS, and/or phone call, and the minimum and maximum time in advance a guest can make a booking.
Step 4: Set up your opening hours
Under settings -> opening hours, you can add your restaurants opening hours. You can have several opening hours each day if you for example have different seating throughout the day. You can also activate pre-payments and set max guests per interval if you want a steady flow of guests in your restaurant. It's also possible to leave a note for each opening hour, that guests will see when they make a booking during that opening hour.
Step 4: Complete your setup
Under the title “Complete setup”, you will see a checklist of things you should go through. By clicking on each of the recommendations in the list, you will be redirected to the page where you edit it. You can also see these settings on the side menu.
Step 5: Set up tables
This is an essential step as guests otherwise will not be able to make reservations. Here we allow you to be in full control over what areas and tables you want to make bookable for guests, how many guests can be seated at each table, and how different tables can be combined. You can also use the floor plan, which gives you a visual overview of the tables in your restaurant.
Step 6: Start receiving bookings
When you’re done with the set up of your restaurant, you’re ready to receive bookings! Don’t forget to add a booking widget to your website, as well as a booking link to your Facebook and Google page.
Step 7: Try out the system
We really hope that you have followed so far. However, what’s a better way of understanding the system than trying it out yourselves? Make test bookings to your own restaurant in order for you to experience the system from a customer point of view. This way you will gain more insights about the system and which features and settings you are most comfortable with.
Step 8: Choose your monthly plan
Your free subscription allows you to receive 25 bookings per month. Once you have set up the system and informed your guests on how to book a table via resOS, you simply click on “Select plan” in the Dashboard. Here you are given three other alternatives for plans in order for you to find the one that suits you better.
Is anything unclear or not working? You are always welcome to contact us at [email protected]. We are always happy to help you set up your restaurant.