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Updated 30th May at 18.14 CET

Spam Protection Feature for restaurant bookings

What are the benefits of the spam protection feature?

  • Protection against fake bookings: Protect your restaurant from disruptive spam and fake bookings.
  • Streamlined booking control: Effortlessly manage bookings via a spam-filtering dashboard.
  • Improved customer experience: Eliminate spam for seamless customer bookings.
  • Boost revenue: Prevent fake bookings that take tables and deter potential customers.
  • Customizable settings: Adjust spam settings to match your restaurant’s preferences.

What is the spam protection feature?

In the context of a restaurant system, the spam protection feature is a mechanism designed to prevent and filter out unwanted or irrelevant content, such as fake or repetitive reservations, messages, or other types of submissions. This feature helps maintain the integrity of the reservation system by ensuring that only genuine and valid requests from customers are processed while blocking or flagging suspicious or inappropriate content.

Efficient spam filtering 

Our spam protection feature empowers you with a robust filtering system that identifies and blocks spam bookings. It looks at how many bookings made within the past 24 hours have the same email, phone number, or IP address as a new online booking.

Flexible settings

You can customize the spam protection settings to suit your restaurant’s needs. Choose to block similar bookings by:

βœ‰οΈ Email

πŸ“± Phone number

πŸ’» IP address 

Adjust the maximum number of similar bookings allowed within 24 hours.

Spam protection function in the resOS app

Seamless integration

The spam protection feature is seamlessly integrated into your online booking system. It operates in the background, automatically filtering out spam bookings and ensuring a smooth experience for your real customers.

Read more about πŸ‘‰ How to set up a spam protection feature in the resOS dashboard

Why is spam protection important?

Protecting your resOS app from spam is essential for ensuring a seamless experience for you and your customers. Effective spam protection allows you to focus on managing your restaurant without the distraction of unwanted messages and fake bookings, contributing to a better dining experience for your customers and a positive reputation for your restaurant.

Why do you need this feature?

  • Protect your restaurant: Spam and fake bookings can disrupt your restaurant’s operations, occupy your tables, and block potential customers. 

    βœ… Protect your business from such disruptions with our spam protection feature.
  • Enhance Customer Experience: Ensure a smooth and hassle-free booking experience for your customers by eliminating spam.

    βœ… Enhance customer satisfaction and foster repeat visits.
  • Customizable and Adaptable: Our spam protection is customizable and adaptable whether you have a small restaurant or a large chain. 

    βœ… Tailor the settings to suit your specific needs and preferences.

Improve your booking experience with resOS – an intuitive and robust restaurant reservation system that’s the answer you’ve been seeking. 

Ready to try this feature?

Risk-free, no credit card required. Try it 30 days for free!

Full-featured free plan available