What is a no-show fee?
💡 The no-show fee feature helps you take control by requiring guests to add their credit card details when booking. If they don’t show up, you can charge them a fee.
Why It works?
- Fewer no-shows: Guests commit more when their booking involves a fee.
- Recover lost income: by charging a fee for missed bookings.
- Stay organised: With fewer disruptions, you can manage tables and staff more efficiently.
Stop losing money to no-shows!
Don’t let no-shows hold your business back. Set up your no-show fee policy today and keep your tables filled!
How does it work?
⚙️ Customised settings: Choose when and where to apply no-show fees.
💸 Automatic fee collection: Mark a reservation as No-show and the system charges the guest automatically.
👉 How to set up no-show fees in resOS.
What the numbers say (might put in here a graphic instead)
- Up to 20% of reservations in major cities result in no-shows, creating chaos for restaurants.
- UK restaurants lose around £16 billion a year due to no-shows.
Add a No-Show Fee policy today to reduce no-shows and improve efficiency in your restaurant.
Important things to know
Some banks in Europe may block automatic charges because of Strong Customer Authentication (SCA) rules. In such cases, fees may not be collected automatically
Take control of your bookings
Stop letting no-shows hurt your business. With resOS, you can protect your revenue and run a smoother operation.
Book a demo call for answers
If you have any questions or need clarification, we’re here to help! Book a Demo Call to connect 1:1 with our support specialists and learn how to reduce no-shows and protect your revenue.