Signing up for a new booking system might come with a lot of questions and confusion. "What if something happens and I need urgent help?" - this is probably one of the most common questions in managers' heads. We know how you feel! Therefore, resOS has made sure that our customer support is the best in the business, so you feel safe throughout the whole process and can get help with anything. Explore the benefits of a booking system with priority support.
There are no silly questions
Do you feel lost between the plans that are available and need suggestions on what is the best for you? Do you want to try one of our features, but don’t know where to start? Perhaps you want to upgrade to our Basic package? Or do you have questions on how to set up those opening hours correctly? Or maybe you can't find where to add the phone number of the reservation? We believe that there are no silly questions! Therefore, we always encourage you to feel free to contact us. Our support team is ready to answer all of your questions in the best and most easily understandable way.
Sweet customer support at all times
At resOS, we love the restaurants and all the amazing experiences they give. Therefore, we will make sure you get the best and fastest help so you can get back to your guests and give them a great dining experience. Moreover, you don't have to worry about needing help on special occasions. We answer your urgent inquiries no matter whether it's a weekend, Christmas, or Easter! Overall, we do the best we can in order to answer your questions and support you within 24 hours of your request!
High priority support for everyone
Despite whether you are a free or paying member - with resOS everyone gets help! We look at supporting every customer with a high priority all the time, therefore you don't have to worry that you will have to wait for a response from us longer since you are a free user. We judge all inquiries equally.
Our high priority support works worldwide
It does not matter where in the world your restaurant is located. resOS works worldwide and we are always ready to help you, no matter where or what the issue is. Just be aware that we are based in Copenhagen, so if you are located in North/South America, Asia, or Oceania, you may have to wait a couple of hours due to the time difference.
When we say we offer priority support, we mean it!
Now you can easily send us a message by using our conversation button at the bottom right. Just click on the icon, fill in the fields, write your message to us and click send!
Do you have any questions about our support or any other general questions? Do not hesitate to contact us at [email protected] and you will see a demonstration of what we mean when we say we have the best customer support in the business :).