With SevenRooms recently acquired by DoorDash, restaurants are reconsidering their reservation and guest management systems. While SevenRooms has strong CRM and marketing tools, the acquisition raises concerns about data ownership, platform focus, and future changes.
If you’re a restaurant looking for an intuitive, flexible, and affordable alternative—you have options.
resOS
Why choose resOS?
resOS is a modern, lightweight yet powerful reservation system built specifically for restaurants that want control, clarity, and customization—without high fees or lock-in contracts.
It’s trusted by independent restaurants, hotel venues, and groups across Europe and beyond.
👋 Ready to give resOS a try?
Managing reservations shouldn’t be complicated or expensive. With resOS, you get a clean, easy-to-use system that works for your team and delights your guests—no commissions, no fuss.
Top features:
- ✅ Simple interface for staff and guests
- ✅ Online bookings via your website, Google, and social media
- ✅ Visual floor plan and table management
- ✅ Reservation overview with filters and printable booking lists
- ✅ Supports multiple languages
- ✅ Free trial and flexible monthly plans
Bonus: Integrates with Reserve with Google, Facebook, Instagram and more… and doesn’t charge a commission per cover.
What restaurants love:
Best for: Independent restaurants, boutique hotels, chains, and restaurants that value ease of use, low costs, and fast support.
TouchBistro
TouchBistro is primarily a restaurant POS system that also offers a reservation add-on. It’s great if you’re looking for an all-in-one solution that connects bookings to payments, tables, and kitchen workflows.
Top features:
- POS + reservation + inventory in one
- Guest profile tracking
- Floor plan and waitlist features
- Loyalty programs and promotions
- Integrates with Apple Pay and card terminals
Downsides:
- Steeper learning curve
- Some reviews mention inconsistent support and pricing confusion
- More suitable for larger restaurants or U.S.-based operations
Best for: Tech-savvy restaurants that want a full-stack POS + booking solution.
ResDiary
ResDiary is known for its flexible table management and strong group support, with many features tailored for busy restaurants and multi-venue operators.
Top Features:
- Detailed table allocation rules
- Multi-venue control
- Voucher & event management
- Marketing integrations (email/SMS campaigns)
Cons:
- Can be complex for smaller restaurants
- Customization options can be overwhelming
- Setup may require onboarding sessions
Best for: Groups and mid-to-large restaurants needing detailed control over tables and shift flows—but may be limiting if full branding customization is essential.
Eat App
Eat App offers a robust suite of tools for restaurants that care about data and performance analytics. It’s designed for international use and integrates well with Google and Tripadvisor.
Top features:
- Floor plan & shift management
- Smart guest tagging and CRM
- Waitlist & reservation automation
- In-depth analytics and guest history
- Reserve with Google and social media integrations
Cons:
- Support response time can lag during peak issues
- Advanced features may require onboarding for new teams
- More enterprise-focused than small-business-friendly in some tiers
Best for: Restaurants that value smart CRM tools and reporting, and operate across multiple touchpoints or locations.
Quick comparison table
| Feature | resOS | TouchBistro | ResDiary | Eat App |
|---|---|---|---|---|
| Guest CRM | ✅ Basic | ✅ Advanced | ✅ Advanced | ✅ Advanced |
| Visual Floor Plan | ✅ | ✅ | ✅ | ✅ |
| POS Integration | Through API | ✅ Native | ✅ Third-party | ✅ Third-party |
| Pricing Transparency | ✅ Clear | ❌ Varies | ❌ Complex | ❌ Tiered |
| Free Trial | ✅ Yes | ❌ No | ✅ Limited | ✅ Yes |
| Ease of Use | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| Reserve w/ Google | ✅ Yes | ❌ Not native | ✅ Yes | ✅ Yes |
Final verdict
If you’re looking for:
- A clean, modern interface
- Essential features without the bloat
- No commission fees
- A team that listens and supports you
- Affordability and flexibility
… then resOS is hands down the best SevenRooms alternative in 2025.
Ready to Switch?
With SevenRooms now part of DoorDash, many restaurants are proactively seeking alternatives that give them more control and flexibility.
resOS offers everything you need—and nothing you don’t.
👉 Start your free trial and see why more restaurants are making the switch.
